Frequently Asked Questions
Everything you need to know about your Gomila Intersole experience.
What is the standard delivery time for orders within Pakistan?
We typically deliver within 3 to 5 business days for major cities. For remote areas, please allow up to 7 business days for your premium footwear to arrive.
Do you offer a return or exchange policy?
Yes, we offer a 7-day exchange policy for unworn items in their original packaging. Please contact our support team to initiate an exchange if the size is not a perfect fit.
What payment methods do you accept?
We accept Cash on Delivery (COD), as well as secure online payments via Bank Transfer and major Credit/Debit cards.
Are your shoes made from genuine leather?
Absolutely. Gomila Intersole PK prides itself on using 100% genuine high-grade leather and premium materials to ensure durability and comfort.
How can I track my order status?
Once your order is dispatched, you will receive a tracking number via SMS or Email which you can use on our courier partner's website to monitor your shipment.
Can I customize a pair of shoes?
Currently, we offer a wide range of ready-to-wear designs. For specific bulk or bespoke inquiries, please reach out to our customer service department directly.