Returns & Exchanges

At Gomila Intersole PK, we strive for perfection in every pair, but if your purchase isn't a perfect fit, we offer a hassle-free 14-day return and exchange policy. Our goal is to ensure you walk with confidence in footwear that meets your highest expectations.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via WhatsApp or email within 14 days of delivery, providing your order number and the reason for the return or exchange.

• 2.
  Quality Inspection

  Ensure the footwear is unworn, in its original packaging, and includes all tags; our team will review your request and provide a return authorization code.

• 3.
  Ship the Product

  Carefully pack the items and ship them back to our designated warehouse facility using a trackable courier service of your choice.

• 4.
  Resolution Processing

  Once we receive and inspect the returned item, we will process your exchange size or issue a store credit/refund within 7-10 business days.